Frequently Asked Questions

The Business Pass is a monthly membership that gives you everything you need to start an online business — ready-made businesses, websites, AI tools, social content, logos and designs, and guides. One flat monthly price, with new products added regularly. It starts with a 7-day free trial.

During your 7-day free trial you can download up to 5 guides from the included catalog, free of charge. A card is required to start, but you’re not charged during the trial. Purchase-only products (see below) aren’t part of the trial.

During your 7-day free trial you can download up to 5 guides from the included catalog, free of charge. A card is required to start, but you’re not charged during the trial. Purchase-only products (see below) aren’t part of the trial.

Once your paid membership is active, you can download unlimited products from the included catalog — no counters, no credits, no meters. New products are added regularly, and members get them too.

Yes. Some premium products, or products on specific topics, are purchase-only — they’re bought individually and aren’t included in the Business Pass or the free trial. The price is always shown before checkout.

Never. Everything you’ve downloaded is yours to keep forever, even after you cancel. Cancelling only stops new catalog downloads once your paid period ends.

Cancel anytime from your account. You’ll keep Business Pass access until the end of the period you’ve already paid for, and you won’t be charged again.

Once you’re on the Business Pass (or you’ve bought a purchase-only product), your products are available instantly inside your Sellvia Mall account, and a download link is sent to your email.

It depends on the product — many guides are delivered as PDF, while other assets come in the formats appropriate to them (for example, editable design files or website templates). Everything works on all major devices.

Yes. You can access and re-download anything you’ve downloaded anytime through your Sellvia Mall account.

Check your spam or promotions folder first. If you still don’t see it, log in to your Sellvia Mall account to access your products directly. Need help? Contact support@mall.sellvia.com.

Because our products are digital and delivered instantly, all sales are final. The free trial lets you try the Business Pass at no charge, and you can cancel anytime before it ends. If you experience a technical issue (such as a corrupted file or accidental duplicate purchase), see our Refunds & Returns Policy and contact support — we’ll be happy to help.